1386 SERVICES PROCESSES AND IT ANALYST (15428)
Requisitos:
• Bachelor’s degree in Engineering, IT, Business Administration, or equivalent;
• Project management skills and experience in coordinating project teams;
• Experience in data analysis and report preparation, including BI (Business Intelligence);
• Knowledge of service design methods;
• Experience with machine learning methods and agile software processes;
• Desirable knowledge of products and applications related to customer services in the logistics ecosystem, contract data, and telematics.
Atividades:
• Support Brazilian dealers and Latin American markets in using and implementing tools and new features;
• Participate in discussions on improvements and prioritization with the global organization;
• Review processes focused on workshop digitalization and efficiency;
• Analyze data and develop reports and KPIs to support dealers and other areas in improving workshop productivity;
• Promote the use of tools and efficiency in service processes by sharing best practices and providing user training.
• Bachelor’s degree in Engineering, IT, Business Administration, or equivalent;
• Project management skills and experience in coordinating project teams;
• Experience in data analysis and report preparation, including BI (Business Intelligence);
• Knowledge of service design methods;
• Experience with machine learning methods and agile software processes;
• Desirable knowledge of products and applications related to customer services in the logistics ecosystem, contract data, and telematics.
Atividades:
• Support Brazilian dealers and Latin American markets in using and implementing tools and new features;
• Participate in discussions on improvements and prioritization with the global organization;
• Review processes focused on workshop digitalization and efficiency;
• Analyze data and develop reports and KPIs to support dealers and other areas in improving workshop productivity;
• Promote the use of tools and efficiency in service processes by sharing best practices and providing user training.
#LI-Onsite
Requisitos
Estudos
Ensino Superior
Sobre A PRIORI EXCELÊNCIA EM RECURSOS HUMANOS
Somos especialistas em Recrutamento e Seleção, mentoria, workshops e treinamentos, palestras e consultoria para empresas, como planejamento estratégico, plano de gestão de cargos e salários e outras soluções em RH. Nossa expertise abrange desde o recrutamento de talentos até o desenvolvimento pessoal e profissional, sempre com um olhar atento às tendências de mercado e às necessidades específicas de cada cliente.